iPhone 14 Plus: Apple begins free repair due to camera problem 32 comments
Apple launches repair program for camera issues on iPhone 14 Plus. You can use the serial number to check if you are affected if your iPhone 14 Plus sometimes does not show image preview when using the main camera.
The camera does not display a preview
Wed Apple It has been discovered that a “very small percentage” of iPhone 14 Plus may have a rear camera issue. The issue affects iPhone 14 Plus produced between April 10, 2023 and April 28, 2024. Smartphones sold in Germany could also be affected. Affected devices do not display an image preview when taking photos.
Repair Program Details
Apple is offering a free repair to all users whose iPhone 14 Plus is affected by this camera issue. The warranty status of the device plays no role. Owners of an affected device can register their device at an Apple Store, an authorized service provider, or through a shipping service. To check if an iPhone 14 Plus is eligible for repair, Apple has created a website where users can enter the serial number of their device. However, if the iPhone 14 Plus you are sending has damage that prevents the repair from being completed, additional charges may occur.
If you have already had the iPhone 14 Plus repaired due to a camera issue and it resulted in charges, you can Apple Contact us to get the repair costs reimbursed.
Three years after market launch
As in Apple Typically, the qualified iPhone 14 Plus repair program is valid for three years after the first retail sale of the device. Since the model was launched in September 2022, the program will remain valid for affected devices until September 2025, even if the affected iPhone 14 Plus was purchased later.
Topics: Apple
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