Temperatures too high?: Teracle reviews T450 SSD 8 review failures
Customer complaints regarding sudden failures of their Teracle T450 SSD have increased recently. The manufacturer confirms the unexpected complaint rates and suspects excessive temperatures as the cause. The incidents need to be examined more closely. Until then, the use of thermal pads is urgently recommended.
Faulty T450 messages increase
Readers informed the editorial team of a possible technical issue testing the Teracle T450 SSD. Various complaints that have recently increased at the online retailer Mindfactory join the three reports about an unusual SSD in the Computer Core Forum.
Finally, many complaints about T450 failures at the online retailer (image: MindFactory)
The tenor is often the same: after a few months, often around a year, the T450 SSD suddenly failed. The tools reported bad sectors and partly write protection was active, so the data could only be read. In the worst case, however, there was a complete failure, according to reports.
The Teracle T450, which was suddenly changed to read-only mode, from community member B3L4 Fig. 1 of 2
The editorial team’s T450 still works
The publishers then checked the test model which was still available and contacted Teracle. The T450 model, which is rarely used after testing, still works perfectly, but also only has 74 hours of operation on the bump. Due to the testing procedure, a relatively large amount of data was written in this short time.
This is what Teracle says about chess
Teracle responded quickly with a detailed response. According to this, the MindFactory incidents are known. Of the SSDs sold at this dealership, 59 have been claimed as defective, which corresponds to a response rate greater than about 2%.
Temperatures too high?
After reviewing the RMA cases, Teracle found that the included “thermo-pads” were not applied with three exceptions. Therefore, the manufacturer misses faults during SSD overheating and recommends assembling closed thermal pads. In the meantime, the manual has been adjusted so that the need for thermal pads is more clearly indicated.
Picture comparison: installation instructions in advance ⇔ The updated installation instructions
Faulty SSDs should be analyzed closely
The manufacturer still wants to determine whether high temperatures are really the cause of the defects. Objects that complain would be “parsed exactly”. As soon as there is more information, Teracle would like to inform the editorial team. Teracle points out that the complaint rate without cases due to lack of “thermo-pad” would be very low at 0.01%.
Note from the editorial team
Modern SSDs usually have overheating protection, at least for the controller. This ensures that power is throttled or the SSD is turned off when the temperature is too high. In the worst case, the latter can temporarily mean the loss of data stored in the cache, but does not render the SSD unusable.
Teracle said that the innogrit controller used has overheat protection by reducing performance at too high a temperature (thermal throttling). However, temperatures that are too high could permanently affect the lifespan of the SSD.
Topics: Flash-Speicher M.2 NVME SSD Storage Source: Own
Alice guides you through the best storage solutions, from ultra-fast SSDs to secure cloud options.
